US tech company PagerDuty chose Lisbon to open its first European office because the Portuguese capital offers access to highly specialized talent, CEO Jennifer Tejada told Lusa.
“We chose Lisbon because of the talent in the local market. The universities are fantastic, ”said the CEO of PagerDuty, a California-based digital operations management company.
“We spent a lot of time exploring different cities and parts of the world, talking to other leaders and organizations like Cloudfare, and only heard good things about the growth opportunities and support they received from the city, country and culture of Lisbon,” the performer said in detail. …
By the end of 2022, the company plans to hire 100 professionals in software development, programming, financial management and operations.
“We are very excited about Lisbon, we think it will be a place that will help us attract a diverse and talented group of people to support the growth of PagerDuty and its customers,” Tejada said.
The opening of the Lisbon office will pave the way for local operations in Europe, where PagerDuty already has customers and has seen rapid growth lately.
“Europe is one of the fastest growing regions, so this is very important for us. We have a business that grew 41% in revenues in the last quarter and we want people in this region to support our growing customer base, ”he explained. responsible person.
The technology draws on the expertise of major industry companies such as Farfetch, Unbabel, MediaTree and Miniclip, which are its clients and also invest in Lisbon.
“In addition to talent and culture, we believe that an open and supportive community is very important to us,” said the CEO.
Describing PagerDuty as a company “committed to creating a fairer and more efficient environment” with a more balanced gender ratio than the industry average, Jennifer Tejada said Lisbon’s diverse and multicultural environment was instrumental in the decision.
“We pay a lot of attention to cultural relevance when looking for a new place because we are a very diverse, inclusive, fair organization that wants to create a sense of belonging to the communities in which we participate,” he said.
“We felt that the city of Lisbon and Portugal as a whole was the best place to support us in the growth process,” he added.
Jennifer Tejada will be in Lisbon for the 2021 Web Summit from November 1st to 4th and will talk in a panel about how automation will impact productivity and performance in the future.
The covid-19 pandemic has accelerated the spread of technology, as more and more companies were forced to implement digital solutions during this period. For the quarter ended July 31, PagerDuty reported a 33% increase in revenue to $ 67.5 million from a global customer base of 18,000.
“We’ve seen the digital transformation accelerate dramatically,” said Jennifer Tejada. “Many of our clients have implemented initiatives that they expected to take five or ten years in just one year,” he said.
PagerDuty is considered a pioneer in modernizing digital operations with a platform that manages the applications, web services and “software” infrastructure that companies depend on.
“Customers have moved away from omnichannel or hybrid technologies to companies that have a digital preference. It was a tailwind for PagerDuty, the CEO said.
“We are built to support technical teams that quickly manage unstructured and unpredictable work that can significantly impact brand reputation and employee satisfaction.”
The Lisbon office will join offices in San Francisco, Atlanta, London, Sydney and Toronto.
