Connect with us

Top News

California lawmakers say coronavirus unemployment assistance is still lacking



California lawmakers say coronavirus unemployment assistance is still lacking

State lawmakers reprimanded the state’s Department of Labor Development on Thursday, alleging that they had failed to overcome public anger over the delay in answering calls and processing claims for unemployment benefits from California who were excluded from work by the COVID-19 pandemic.

Legislators bake EDD Director Sharon Hilliard at a budget subcommittee hearing on handling agents for an unprecedented 5.1 million claims for unemployment insurance benefits, voicing frustration that many Californians cannot get help on time.

“We have never heard the type of suffering people are experiencing at this time,” Assembly Member David Chiu (D-San Francisco) told Hilliard. “When they mention your bureaucracy, the feedback we get is terrible, and I’m sure we can do better.”

Assemblyman Tom Lackey (R-Palmdale) said his voters complained that when they called EDD to ask for help, they often got recorded messages or the state telephone system hung up on them.

“Despair, frustration is extreme,” Lackey told Hilliard. “Even with a few direct calls [answered by representatives] we get a hangup. That’s really not acceptable. “

Other unemployed California complained that their efforts to submit applications on the EDD online portal were met with error messages, frozen screens and other disruptions.

“We are two months since the beginning of this pandemic, and there are still too many Californians who cannot even reach EDD or have not received unemployment benefits,” said Assembly member Todd Gloria (D-San Diego).

Hilliard said the lack of staff and the institution’s ancient computer system had hampered efforts to answer the flood of telephone calls from unemployed people and process their claims. He said the agency was a few weeks away from additional repairs, including the expansion of telephone lines which currently help people with claims from 8 am to noon every day.

See also  Portugal will return the key corona virus to some areas in Lisbon, the prime minister said

The agency has moved 1,300 employees to work at the EDD call center, and another 600 are expected to be added in the next two weeks. Governor Gavin Newsom has also proposed more money for employment in the fiscal year starting July 1.

“We believe that with additional funds coming next fiscal year that we will have a lot of budget to continue to improve our services both at the call center, and by processing,” Hilliard told legislators.

The state opened a second call center which operates from 8 am to 8 pm. but lawmakers say representatives can only handle technical issues, such as changing passwords, and cannot help callers resolve problems with certain claims.

Hilliard said several callers to the second call center could get claim assistance and noted the agency was looking into the possibility of combining two call centers so people could get help with claims 12 hours a day.

The agency was in the process of modernizing its computer system when the pandemic struck and hoped to give a large contract in the fall to do a lot of work, Hilliard said.

“We have a system that is very inflexible. This is very challenging, “Hilliard said.

But Chiu complained that the modernization of the 30-year-old EDD computer system began four years ago and is expected to take another seven years, which he thinks is too long and will likely make it obsolete by the time it is finished.

“The idea that the modernization project will take 11 years is really unacceptable,” Chiu said.

Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Top News

Portuguese historical films will premiere on 29 December.



Portuguese historical films will premiere on 29 December.

Method Media Bermuda will present the documentary FABRIC: Portuguese History in Bermuda on Thursday, December 29 at the Underwater Research Institute of Bermuda.

A spokesperson said: “Method Media is proud to bring Bermuda Fabric: Portugal History to Bermuda for its 5th and 6th showing at the Bermuda Underwater Observatory. In November and December 2019, Cloth: A Portuguese Story in Bermuda had four sold-out screenings. Now that Bermuda has reopened after the pandemic, it’s time to bring the film back for at least two screenings.

“There are tickets For $ 20 – sessions at 15:30 and 18:00. Both screenings will be followed by a short Q&A session.

Director and producer Milton Raboso says, “FABRIC is a definitive account of the Portuguese community in Bermuda and its 151 years of history, but it also places Bermuda, Acors and Portugal in the world history and the events that have fueled those 151 years.

“It took more than 10 years to implement FABRIC. The film was supported by the Minister of Culture, the Government of the Azores and private donors.

Bermuda Media Method [MMB] Created in 2011 by producer Milton Raposo. MMB has created content for a wide range of clients: Bermuda’s new hospital renovation, reinsurance, travel campaigns, international sports and more. MMB pays special attention to artistic, cultural and historical content.

More about

#History of Bermuda #A photo #Portuguese

Model: Everybody, Entertainment, Movies/Movies, History, News

See also  Portugal will return the key corona virus to some areas in Lisbon, the prime minister said
Continue Reading

Top News






This is a fact or event of journalistic interest. This may be new or recent information. This also applies to the novelty of an already known situation.


Mostly original text. Expresses the opinion of the author, but not necessarily the opinion of the newspaper. It can be written by journalists or specialists from different fields.


A report that contains unknown facts or episodes with a pronounced denunciatory content. This requires special methods and resources.

Content commerce

Editorial content that offers the reader conditions for making purchases.


This is the interpretation of the news, taking into account information that goes beyond the facts told. It uses data, brings events and scenario forecasts, as well as past contexts.


Analytical text translating the official position of the vehicle in relation to the facts covered.


This is an institutional article on a topic of interest to the company sponsoring the report.

fact checking

Content that confirms the accuracy and authenticity of the disclosed information or facts.


This is an article that brings subsidies, historical data and relevant information to help understand a fact or news.


An exciting report that details the various aspects and developments of this topic. It brings data, statistics, historical context, as well as stories of characters that are affected by or directly related to the topic in question.


A text with detailed analysis and opinions on products, services and works of art in a wide variety of fields such as literature, music, film and visual arts.

Continue Reading

Top News

Maestro de Braga is the first Portuguese in the National Symphony Orchestra of Cuba.



Maestro de Braga is the first Portuguese in the National Symphony Orchestra of Cuba.

Maestro Filipe Cunha, Artistic Director of the Philharmonic Orchestra of Braga, has been invited to conduct the Cuban National Symphony Orchestra, as announced today.

According to a statement sent by O MINHO, “he will be the first Portuguese conductor to conduct this orchestra in its entire history.”

In addition to this orchestra, the maestro will also work with the Lyceo Mozarteum de la Habana Symphony Orchestra.

The concerts will take place on 4 and 12 March 2023 at the National Theater of Cuba in Havana.

In the words of the maestro, quoted in the statement, “these will be very beautiful concerts with difficult but very complex pieces” and therefore he feels “very motivated”.

From the very beginning, Rachmaninoff’s Piano Concerto No. 2 will be performed by an Italian pianist (Luigi Borzillo), whom the maestro wants to bring to Portugal later this year. In the same concert, Mendelshon’s First Symphony will be performed.

Then, at the second concert, in the company of the Mexican clarinetist Angel Zedillo, he will perform the Louis Sfora Concerto No. 2. In this concert, the maestro also conducts Tchaikovsky’s Fifth Symphony.

“This is an international recognition of my work. An invitation that I accept with humility and great responsibility. I was surprised to learn that I would be the first Portuguese member of the Cuban National Symphony Orchestra. This is a very great honor,” the maestro said in a statement.

“I take with me the name of the city of Braga and Portugal with all the responsibility that goes with it, and I hope to do a good job there, leaving a good image and putting on great concerts. These will be very special concerts because, in addition to performing pieces that I love, especially Rachmaninov and Tchaikovsky, I will be directing two wonderful soloists who are also my friends. It will be very beautiful,” concludes Filipe Cunha.

See also  Trump mobilizes federal officials to protect the monument on July 4

Continue Reading