entertainment
“They told us to leave the restaurant, they were aggressive and unreasonable.”
Ain García Martins, she wrote on her Instagram account, complaining about the way she was served in a restaurant in the Algarve, in Sagres. In a lengthy report, the influencer explained what happened.
“We went to dine at the A Sagres restaurant in Sagres. We didn’t have a reservation, but they said they would prepare a table for us in 15 minutes. We went to the car to wait and after 15 minutes a member of staff came to say that we only had a table there. half an hour later. Half an hour later, they say that they don’t have a table after all, or that they only have one in front of the bathroom. we finished everything, we said yes and told us they were going to prepare the table. We returned a few minutes later and were at the door for a quarter of an hour, and all the staff pretended not to see us, ”he begins. speaking.
Complaint by Anna Garcia Martins© Instagram – The sweetest popcorn
“We called one of them, explained that we had been waiting for a table for an hour. He said that he could only get a table near the bathroom, we said yes again, and he replied that “he is going to prepare the table”, that “Supposedly he was ready about 20 minutes ago,” he continues.
“With all this and the arrogance with which we were approached, we decided that we were not going to stop for lunch, we asked for a book of complaints and it was rejected. They said they only gave it in the presence of GNR. which is completely illegal. When we left the restaurant they were aggressive and completely out of place. We called GNR, who were patrolling and could not go to the restaurant at the time. “, Mint.
“I have been on social media for almost 18 years, you can tell on one hand when I publicly complained about the service, I have a lot of respect for catering, but I also think that sometimes there are offensive, bad professionals and complete disrespect for customers. This restaurant was probably indifferent not to serve two more customers, but they forget that two customers can share their bad experiences with many people and thus lose potential new customers. will be complaining online, and I hope that for the sake of A Sagres’s success, the service will radically improve, ”he adds.
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