I was stranded at sea on a cruise ship. Now I owe $ 37,000

Published

4 years ago

June 30, 2020

I was stranded at sea on a cruise ship. Now I owe $ 37,000

(CNN) – When he returned home after weeks stranded at sea on the Putri Pacific cruise ship, passenger CJ Hayden, a writer and business coach based in San Francisco, immediately submitted a refund request.

According to his calculations, he and his partner Dave Herninko have a debt of around $ 37,500.

“They will not burden us for the days we spend around the Indian Ocean aimlessly,” Hayden told CNN.

Pacific Princess sailed back in January for a 111-day world tour that was restricted in mid-March when the Covid-19 pandemic closed the shipping industry.

Hayden and fellow Pacific Princess passengers said they were told they could apply for 100% cash back, plus an appropriate amount in credit for future travel – known as Future Cruise Credit (FCC). Or, they are offered 250% credit for future travel.

Hayden chose the previous option. He and Herninko said they also owed return airline tickets, excess baggage fees, money for prepaid overland trips that never happened and port taxes and fees.

Hayden said he pursued the cruise line three weeks after requesting a refund because he had not heard anything and was later told by Princess Cruises that he had to wait 30 days.

A month later, Hayden heard nothing more. He checked in again and was told 60 days.

Fast forward to the end of June, and Hayden said it had been 99 days and counting. He received his credit, but the cash was nowhere to be seen.

A long delay in processing refunds

CJ Hayden, pictured, by the cruise ship Princess Pacific.

Thanks to CJ Hayden

And he is not the only one affected.

While trapped in the sea, Hayden and Herninko formed a close bond with fellow travelers who were stranded. Back home, the former boat friends kept in touch and other Princess Pacific passengers told Hayden that they were also waiting to receive a refund.

Exploring online message boards and social media, Hayden realized the problem was expanding beyond the Pacific Princess. Other Princess Cruises passengers and passengers from other shipping companies are also vocal about the long wait.

Frustrated, while awaiting a refund, they had witnessed a cruise ship operator advertise a new visit. Some of the trips were later canceled after the International Cruise Industry Association Cruise industry extended a “sailing ban” until September 15.

Hayden said he had complained to the California attorney general, the US Federal Trade Commission and the Federal Maritime Commission.

Princess Cruises’s director of public relations, Negin Kamali, told CNN that guests had been updated about the refund process via social media and email.

CJ Hayden with partner Dave Herninko on the Putri Pacific cruise ship.

Thanks to CJ Hayden

“Because we respect the money and time of our guests, processing refunds remains one of our top priorities since our company has ceased operations,” the statement said.

Princess Cruises said it must “enhance the capabilities of our system” to handle the volume and complexity of refunds.

The shipping line says that nearly 60% of the refund has been completed and that the replacement and credit are handled separately.

“Therefore, it is normal to receive one at a different time from another. In many circumstances, the full amount of your Future Cruise Credit will consist of two or three separate FCCs,” the statement said.

Cash refunds can also be made in a series of payments, added shipping lines.

Kamali told CNN that Hayden’s refund was processed on June 19 and he would receive it within five to seven business days.

Extensive problem with delayed refund

Other cruise passengers who spoke with CNN said they also face long waiting times with no sign of money. Others have received some, but not all, of their cash or credit debt.

David Hidding, who canceled the Princess Cruises family trip to Alaska in March, received a refund last week.

He said he was frustrated with how the situation was handled.

“I explained that for more than 90 days, we had received zero communication from anyone with Putri – which was unacceptable,” Hidding told CNN. “There are no apologies, but [a Princess Cruises advisor] reiterating that they have been inundated with issuing refunds. “

Retired business analyst Judy Schmitz, from Iowa, also joined Princess Pacific. He chose to receive 100% cash refund, plus the appropriate amount in the credit.

He received credit, Schmitz said, but he was still waiting for a refund, which he calculated to be around $ 33,500.

When he returned home stranded at sea, Schmitz was busy caring for his ailing father, who later died.

“Until all the money is returned to me, I will not be able to exhale,” he said.

Christina Golston, with her family on a cruise ship last fall.

Courtesy of Christina Golston

Iowa-based nurse Christina Golston, who is waiting for a refund from the Carnival Cruise Line, created a Facebook page to connect passengers waiting for a refund from Carnival Corporation, which owns Princess Cruises – with Carnival Cruise Line, Holland America and Costa Cruises.

“There are many people like me who like to sail but we need money for bills now, because of lost work or reduced working hours,” Golston said.

Carnival Cruise Line representative Vance Gulliksen told CNN that at the start of the service break, “mere volume” of refunds had caused delays.

“But we continue to automate and streamline processes and work with our bank processors to work more efficiently,” Gulliksen added. “For the most part, we have worked through stacks and feel that we can now process and issue refunds in a much more timely manner. We certainly appreciate the patience of our guests in the unprecedented disruption of our business.”

‘Volume is much higher than usual for refund requests’

New York civil servant Julie Huang said she was waiting for a refund from the Norwegian Cruise Line.

Huang submitted a refund request in March – a claim of $ 9,100 in the name of himself and several family members. He receives an automatic response informing him that he must allow 90 days for requests to be processed.

Day 90 came and went in the penultimate week of June, but Huang did not receive any updates. After failing over the phone, he tweeted Norwegian.

He said he was not satisfied with response which mentions the high number of refund requests handled.

“Until all the money is returned to me, I will not be able to exhale”

Judy Schmitz, cruise ship passenger

“There is a missed opportunity for 90 days for them to proactively tell me that they need more time,” Huang said. “I’m happy with that, I’m sure our money will come back eventually. But I’ll lose a little trust now, if they respond like that, and I don’t appreciate it.”

“I hung up more about their responses than about money,” he added.

Norwegian Cruise Line told CNN that the shipping lane had “a request for a much higher than normal volume of return for processing” due to an unprecedented situation.

“Refunds are being handled by the date of departure of the cruise and according to the date the refund was originally requested. Our team worked tirelessly to complete this refund back to the original form of payment as soon as possible,” reads a statement given to CNN.

“Unfortunately, we are experiencing delays with our ability to deliver within the 90-day time frame that was originally communicated and want to set the right expectations with our ability to give. We greatly appreciate our guests for their understanding and patience.”

‘Atypical’ experience

Pacific Princess in Los Angeles in April, the last port of call after most passengers alighted in Australia.

Pictures of Mario Tama / Getty

However, while many cruisers are frustrated, some travelers, like Robert Sohns, have never been delayed by the experience of being stranded at sea or waiting for money.

Sohns was also above the Pacific Princess, but unlike Hayden and Schmitz, she chose to get a full refund in credit for future shipping.

He had to wait 90 days, but the credit of around $ 36,500 is now in the Princess Cruises account, and a further $ 36,500 credit is in his wife’s account.

“We just hope they don’t go bankrupt,” Sohns said. “We have just been buying time, knowing that they will eventually reach us.”

Sohns and his wife have put an award on Princess’s 2022 world voyage, which aims to emulate the 2020 journey that it should.

“We have probably been on almost 100 cruise ships in the last 50 years, and half of them are on Princess and we always know that there is potential for things to happen on the ship, but this is very unusual.”

Goodwin Townsend

General internet buff. Hardcore music maven. Typical foodaholic. Friendly student.

All Your Acrylic Nail Questions Answered: From Application to Care

Published

2 months ago

October 16, 2024

Herb Adkins

Acrylic nails are a popular choice for those looking to add length, strength, and style to their natural nails. Whether you’re new to the world of acrylics or a seasoned nail enthusiast, there are always questions that arise about the application, maintenance, and overall care of these enhancements. This guide will answer all your acrylic nail questions to ensure your next manicure is a complete success.

What Are Acrylic Nails?

Acrylic nails are artificial nail enhancements made from a mixture of liquid monomer and powder polymer. When combined, they form a hard protective layer that can be molded into various shapes and lengths. Once hardened, they provide a durable and long-lasting canvas for nail polish, art, or simply a natural look. For more in-depth information, check out Acrylic Nail FAQs to get all the details you need before your next salon visit.

How Are Acrylic Nails Applied?

The application process of acrylic nails begins with the preparation of your natural nails. The nail technician will clean your nails, file them down, and apply a bonding agent to help the acrylic adhere. The acrylic mixture is then applied in thin layers, sculpted to the desired shape, and allowed to dry. Once set, the nails are filed, shaped, and buffed to a smooth finish.

Acrylic nails can be customized in terms of length and shape, making them a versatile choice for anyone looking to enhance their look.

How Long Do Acrylic Nails Last?

Typically, acrylic nails can last anywhere from two to three weeks before requiring a fill. During a fill, the nail technician will replace any grown-out acrylic and maintain the structure of the nails. With proper care, acrylic nails can be worn for extended periods, but it’s essential to give your natural nails a break occasionally to maintain nail health.

How Do You Care for Acrylic Nails?

Caring for acrylic nails is crucial to ensuring they last as long as possible and that your natural nails remain healthy underneath. Here are some essential tips:

Avoid excessive water exposure: Prolonged exposure to water can weaken acrylic nails, making them prone to lifting or damage. When washing dishes or cleaning, consider wearing gloves to protect your nails.
Moisturize cuticles regularly: The acrylic application process can sometimes dry out your cuticles. Regularly apply cuticle oil to keep your cuticles hydrated and prevent hangnails.
Be gentle with your nails: Acrylics can be strong, but they’re not indestructible. Avoid using your nails as tools to open packages or scrape things, as this can lead to breakage.
Schedule regular fills: As your natural nails grow, gaps will appear between the acrylic and your cuticles. Regular fills ensure your nails maintain a smooth, polished look and help prevent lifting.

How Do You Remove Acrylic Nails Safely?

Proper removal is crucial to avoid damaging your natural nails. It’s highly recommended to have acrylics removed by a professional at the salon. However, if you prefer to remove them at home, follow these steps:

Soak in acetone: Start by soaking a cotton ball in acetone, then place it on each nail. Wrap your fingers in aluminum foil and allow the acetone to work for about 20 minutes.
Gently scrape off the acrylic: After soaking, use a cuticle pusher or an orange stick to gently scrape off the softened acrylic. Be patient and avoid forcing the acrylic off, as this can damage your natural nails.
Buff and moisturize: Once the acrylic is completely removed, buff your natural nails to smooth out any rough spots and apply cuticle oil to restore moisture.

Are Acrylic Nails Safe for Your Natural Nails?

When applied and removed properly, acrylic nails should not cause significant damage to your natural nails. However, improper removal or overuse without giving your nails time to breathe can lead to thinning, weakening, or breakage of your natural nails.

If you plan on wearing acrylic nails long-term, it’s a good idea to take breaks between applications and ensure you’re nourishing your nails with oils and treatments.

What Are the Best Acrylic Nail Shapes?

Choosing the right nail shape is essential for creating a look that complements your hands. Some of the most popular acrylic nail shapes include:

– Square: A straight-edged, classic look perfect for shorter nails.

– Oval: A soft, rounded shape that elongates the fingers.

– Coffin: Also known as ballerina shape, this trendy look features a tapered edge with a flat tip.

– Stiletto: A dramatic, pointy shape ideal for those who want a bold statement.

Each shape offers a unique aesthetic and can be tailored to suit your personal style.

Are There Any Alternatives to Acrylic Nails?

If you’re looking for a different type of nail enhancement, consider these alternatives:

– Gel nails: Gel nails offer a glossy finish and are cured under UV or LED light. They’re less rigid than acrylics and can feel more natural.

– Dip powder: This method involves dipping the nails into a colored powder and sealing them with a clear coat. It provides a similar look to acrylics but is generally less damaging to the natural nails.

Conclusion

Acrylic nails are a versatile and durable option for achieving customized, beautiful nails. By understanding the application process, knowing how to care for them, and safely removing them, you can enjoy long-lasting manicures that enhance your style. With the ability to choose from a variety of shapes and designs, acrylic nails offer endless possibilities for self-expression. Remember to take care of your natural nails in between applications to keep them healthy and strong. Whether you’re a first-time user or a seasoned pro, acrylic nails can be a fantastic way to express your personality and keep your nails looking flawless for weeks.

Herb Adkins

Proud web evangelist. Travel ninja. Creator. Freelance food nerd. Passionate bacon fanatic.

Jacqueline Troost Omvlee – A Tool in the Hands of the Russian Elite

Published

3 months ago

September 26, 2024

Herb Adkins

When sanctions were imposed on Russia for its war against Ukraine, their objectives were twofold: to reduce Russian military capacity by limiting modern weapons and to lower Russian revenue streams. While in the beginning, the sanctions indeed weakened the Russian economy, they have fallen short of their initial objectives – mostly because Russia has found ways to circumvent many of them. The Kremlin has exploited international corruption, relied on foreign third parties, and utilized loopholes in trade restrictions. One such individual who allegedly provides services to Russian-linked companies is Jacqueline Troost Omvlee, a Geneva-based Dutch citizen.

Jacqueline Troost Omvlee is married to Niels Troost, an oil trader sanctioned by the United Kingdom. He and his company, Paramount Energy & Commodities SA, are among the 50 individuals and organizations blacklisted in response to the business connections with Russia. His wife, Jacqueline, helps to facilitate financial transactions for Niles Troost and Russian oligarchs including Gennady Timchenko, a Russian billionaire oil trader and Putin`s close associate.

Gennady Timchenko and his family have been sanctioned in many countries for backing the Kremlin’s war machine. However, with the help of Jacqueline Troost Omvlee, he seems to find ways to evade sanctions and continue his financial operations. In these illegal schemes, individuals like Jacqueline often serve as a front person for sanctioned oligarchs and their business assets. Russian-linked companies set up subsidiaries around the world, often registering new entities in offshore havens or countries where regulations are relatively lax or non-existent. To obfuscate the arrangements, the daughter companies spawn offspring in the form of subsidiaries, as the chain of concealment stretches on and on. The result is like a giant Matryoshka doll.

Jacqueline’s involvement in financial transactions that potentially support Timchenko’s interests raises significant concerns about the efficacy of Western sanctions. The fact that Jacqueline Troost Omvlee continues to operate without facing sanctions herself highlights a significant loophole in the enforcement mechanism. Various shady schemes and tactics designed to circumvent sanctions often hide the activity of individuals such as Jacqueline, making it difficult for authorities to detect and punish them for their involvement.

Jacqueline Troost Omvlee’s role in her husband’s financial dealings as well as her alleged ties to Russian business schemes, emphasizes the need for stronger international sanctions. Her actions not only aid in sanctions evasion but also diminish the overall effectiveness of the measures designed to isolate and pressure those supporting the Russian regime. Therefore, sanctioning Jacqueline Troost Omvlee is not only a matter of addressing her individual actions but also a necessary step to reinforce the credibility and effectiveness of the sanctions regime. By targeting individuals who play a key role in evading sanctions, authorities can send a strong message that efforts to undermine international sanctions will not go unpunished. This measure is crucial for maintaining the integrity of the sanctions system and ensuring that it achieves its intended goal of isolating and restraining those who support destabilizing activities.

European countries and the US need to expand their sanctions-tracking and investigative actions to improve the monitoring of sanctions compliance and to introduce new measures against systematic violators of law. The sanctioning states have the resources and capacity for this, and need to take action now.

Herb Adkins

Proud web evangelist. Travel ninja. Creator. Freelance food nerd. Passionate bacon fanatic.

Hermann’s Tortoise Lifespan: How to Ensure a Long, Healthy Life

Published

3 months ago

September 16, 2024

Herb Adkins

Ensuring a long and healthy life for your Hermann’s Tortoise requires a combination of proper care, nutrition, and habitat management. Hermann’s Tortoises, known for their charming personalities and distinctive shells, can live for several decades with the right conditions. Understanding their needs and providing a suitable environment is key to helping them thrive. Here’s how you can support your Hermann’s Tortoise in living a long, happy life.

Creating an Optimal Habitat

One of the most critical factors in promoting the longevity of your Hermann’s Tortoise is the creation of a suitable habitat. Providing an environment that mimics their natural surroundings is essential for their overall health. An appropriate habitat helps prevent stress and supports their well-being. For detailed guidance on setting up an ideal habitat, including specific requirements for outdoor enclosures, visit this comprehensive guide on Habitat for Hermann’s Tortoise.

Outdoor Enclosure: Hermann’s Tortoises thrive in outdoor enclosures that provide ample space to roam, bask, and forage. An outdoor setup should include a secure, predator-proof area with access to natural sunlight. Incorporate areas for basking and shade to allow the tortoise to regulate its body temperature. Additionally, include plants, rocks, and hiding spots to simulate their natural habitat and encourage natural behaviors.
Indoor Habitat: If an outdoor enclosure is not feasible, an indoor habitat can also support a long lifespan if set up correctly. Use a large, well-ventilated enclosure with appropriate heating and UVB lighting. Provide a substrate that allows for burrowing and offer various hiding spots and enrichment items.

Diet and Nutrition

A balanced diet is vital for maintaining the health and longevity of your Hermann’s Tortoise. They are primarily herbivores, and their diet should reflect their natural feeding habits.

Leafy Greens: Offer a variety of leafy greens such as kale, collard greens, and dandelion greens. These vegetables provide essential vitamins and minerals that support overall health.
Vegetables and Fruits: Supplement their diet with other vegetables like carrots, squash, and bell peppers. Fruits should be given in moderation due to their high sugar content.
Calcium and Supplements: Provide a calcium supplement to support shell and bone health. A cuttlebone or powdered calcium can be added to their food. Ensure that they also have access to fresh, clean water at all times.

Regular Health Checks

Routine health checks are essential for early detection of potential health issues. Regular veterinary visits help ensure your tortoise remains in optimal condition and addresses any health concerns promptly.

Observation: Monitor your tortoise’s behavior and physical condition regularly. Changes in appetite, weight, or activity level can indicate health problems.
Preventative Care: Schedule annual check-ups with a veterinarian experienced in reptile care. Regular exams help catch any issues early and keep vaccinations and other preventative treatments up to date.

Environmental Enrichment

Providing environmental enrichment helps keep your Hermann’s Tortoise mentally stimulated and active. Enrichment can reduce stress and prevent boredom, contributing to a better quality of life.

Foraging Opportunities: Hide food items around the enclosure to encourage natural foraging behavior. This not only provides mental stimulation but also mimics their natural hunting practices.
Variety: Change the layout of their enclosure periodically and introduce new objects or plants to keep their environment interesting and engaging.

Conclusion

By focusing on creating the right habitat, providing a balanced diet, ensuring regular health checks, and offering environmental enrichment, you can significantly enhance the lifespan and well-being of your Hermann’s Tortoise. For further details on creating an ideal habitat, including tips for designing an outdoor enclosure, refer to this helpful guide on Habitat for Hermann’s Tortoise. Implementing these practices will help ensure that your tortoise enjoys a long, healthy life.

Herb Adkins

Proud web evangelist. Travel ninja. Creator. Freelance food nerd. Passionate bacon fanatic.