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How coronavirus makes better bosses

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How coronavirus makes better bosses

Back in the pre-COVID-19 days, Mitchell Spearman didn’t talk much with his staff about their feelings.

As senior director of the main prize for the University of Texas at Austin, he helped set goals for the fundraising team, assisted them in meeting those goals and celebrated their success as they did.

He aims to support and encourage, but explore the personal lives of the staff? Ask about their support network? That is not part of the job description.

But when the country was suddenly shut down in an unimaginable week in March, Spearman, like many managers in large and small companies, found himself taking on a new role: advisor, support, health coach.

Goals and metrics temporarily leave the window. The mental and physical health of its staff is a priority.

Mitchell Spearman, senior director of prizes for the University of Texas at Austin. Because of coronavirus, he has taken on a new role: advisor, supporter, health coach.

(Molly Spearman)

When Spearman schedules a one-on-one meeting with each member of his team, he writes a list of things to talk about: Where do you live? How comfortable are you dating? Did you get food delivery? Do you feel safe?

He also invited each team member to share their biggest fears.

“That was an important moment,” he said.

One of his employees married an assistant manager at a grocery store, and the thought that he would work every day scared him.

Others worry that their partners, who work in the hotel industry, will lose their jobs.

One person is afraid of being sick and alone, another is worried about parents who live in another state.

At the same time Spearman shared his greatest fear: that he would be sick and unable to get a test for the virus.

It was the most vulnerable he had ever experienced with his staff.

“I want to tell them that I am on the same boat,” he said.

‘You can’t solve people’s problems, but you can listen, support and support them.’

Samuel Culbert, author of “Good People / Bad Managers”

As businesses wrestle with the economic downturn and disruptions caused by the new coronavirus, experts say the pandemic may have a silver lining: Help create a new generation of managers – those who talk less and listen more.

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“There is an element of this crisis that forces managers to be the type of manager they always want, who really cares about the welfare of their team, and really listens,” said David Rock, director of the Neuroleadership Institute and author of “Your Brain at Work.”

Asking employee welfare and understanding their unique challenges has always been part of a good management strategy, said Samuel Culbert, author of the book “Good People / Bad Managers” and a professor at the UCLA Anderson School of Management. Before the pandemic, it might have been easier to ignore it.

Column One

A showcase for interesting storytelling
from the Los Angeles Times.

However, today, knowing who might have just lost a loved one, and who is chasing a toddler half a day, has become important information for every team leader.

“Most managers may intend to help their employees, but they don’t start with the most basic question: What do you need? What can I help you with?” Culbert said.

A manager may not be able to solve everyone’s problem, he adds, “but you can listen, give, support and support it.”

As the weeks passed and Spearman’s team settled on their new reality, he gradually shifted focus back to fundraising goals.

But the more intimate relationships he had built up in the early days of the pandemic remained.

“This has been a transformative experience for me,” he said. “We talk about productivity, but we also talk about canoeing and coffee with friends. I learned to manage the whole person, not just the players. “

*

“Nobody goes through this without injury.”

Ryan Smith, CEO of Qualtrics

Studies show that the pressures associated with COVID-19 affect people in every rung of the company.

In a global survey of 2,700 people, the technology company Qualtrics found that the self-reported decline in mental health in the early days of the pandemic was likely to occur at all levels of seniority – from executives (40.5%) to individual contributors (44%).

“Nobody experienced this without injury,” said Ryan Smith, chief executive of Qualtrics.

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Monitors may worry that asking about their employees’ mental health is inappropriate, or not their concern, but the data suggest otherwise.

The Qualtrics Survey found that 57.7% of respondents said they felt comfortable with their managers proactively asking about their mental health, and 41% said they felt comfortable. want their manager to ask about that.

And when respondents were asked who they preferred to talk about mental health issues, 35.6% said coworkers or coworkers, 33.5% said managers or supervisors, and only 19.5% said someone from Human Resources.

“Traditionally, mental health has been a taboo topic – don’t ask, don’t say,” said Michael Thompson, president and CEO of the National Alliance for Health Services Buyers Coalition, a group of non-profit entrepreneurs. “But when you break the silence, employees love it. They think of you as an employer. “

At the same time, many managers experience their own fears and challenges, and experts say it is important for them to monitor their mental health as well.

“You have to get your own stress level low enough so you can focus on other people,” Culbert said.

He recommends a buddy system where managers examine each other and share challenges and stress.

Smith did this. Before the pandemic, he made weekly calls with 12 other technology CEOs, but after COVID-19 reversed everything, the conversation produced a new tone.

“That turned into a therapy group,” he said.

*

Felicia Jadczak expects 2020 to be a year of growth for She + Geeks Out, a Boston company he co-founded that helps the company create a more inclusive workforce and run networking events in adjacent technologies.

She + Geeks co-founder Out Felicia Jadczak, left, Jason Serino, Chris Haigh and Cristina Hancock on panel in Boston.

Felicia Jadczak, left, Jason Serino, Chris Haigh and Cristina Hancock on the panel in Boston. Jadczak’s anxiety grew when the client’s meeting was canceled, the contract disappeared and the sponsor began to withdraw from the She + Geeks Out event.

(How to Brostrom)

When the country was locked, Jadczak’s anxiety grew when client meetings were canceled, contracts disappeared and sponsors began to withdraw from the She + Geeks Out event.

At the same time, he and his co-CEO, Rachel Murray, had to turn their small staff into working from home, which meant making sure everyone had a functioning internet connection and a suitable space for work.

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But the biggest hurdle is emotional, Jadczak said, “just understanding what everyone is going through – not just the team but me and my business partners too.”

Some employees have small children at home, others support older family members.

“Every meeting starts, how are you? Is your family safe? Are you alright? And really listens, “said Jadczak.

The two women said they did not mind taking on this additional responsibility, but they needed emotional energy.

As Jadczak said, “This is a lot of elevators.”

After news of the police assassination of Ahmaud Arbery and Breonna Taylor began to circulate, Jadczak and Murray added weekly meetings to the team’s agenda which they called “hang” – as in hang out.

“We found that our team needed time to gather and process and chat as if we were in an office, around a coffee machine,” he said.

They also experimented with giving everyone, including themselves, four working days each week.

Felicia Jadczak speaks at the 2019 summit in Boston.

Felicia Jadczak spoke at the summit in Boston. The biggest hurdle with his staff was emotional, he said, “just understanding what everyone experiences – not only the team but me and my business partners too.”

(How to Brostrom)

Even when demand for their training services had skyrocketed after national calculations of racism triggered by the murder of George Floyd, Jadczak and Murray planned to continue with a four-day workday.

“We don’t want anyone to be exhausted,” Jadczak said.

Tracy Keogh, head of human resources at HP Inc., which has 55,000 employees worldwide, said her team had also worked to alleviate fatigue by urging employees to change Zoom 30 minutes to 25 minutes, and one hour to 55 minutes. This may not seem like much, but a small break makes a difference.

Here in Los Angeles, Merrick Lackner, co-founder of Rently, a company that helps tenants see homes and apartments without registration agents, said the coronavirus has helped him get to know 50 of his employees in a completely new way.

Merrick Lackner is a co-founder of Rently, a company that helps tenants see homes and apartments without listing agents.

Merrick Lackner, co-founder of Rently, a company that helps tenants see homes and apartments without a recording agency, said the coronavirus has helped him get to know 50 of his employees in a completely new way.

(Jason Armond / Los Angeles Times)

“Ironically, it’s easier to make surface level assumptions about people when you see them every day,” he said. “But with everyone separated, we have had deeper, more honest conversations.”

Since the pandemic began, Lackner has made more efforts to reach beyond his direct reports to find out how other staff are doing, and hear what they think should happen at the company.

Merrick Lackner from the Los Angeles Rently company.

Since the pandemic began, Merrick Lackner from Rently has made more efforts to reach beyond his direct reports to find out how other staff are doing.

(Jason Armond / Los Angeles Times)

“To be honest, I should have done it all this time,” he said.

As for Spearman, he knows that he doesn’t have to interfere in the lives of his employees to tell them that he can talk if that’s what they need.

It’s like having someone to your house and offering coffee and cake, he said.

They don’t need to take it, but are happy to know it’s there.

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Proud Pedro Carvalho: “Even though I’m in Brazil, I don’t miss the Portuguese public”

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Proud Pedro Carvalho: "Even though I'm in Brazil, I don't miss the Portuguese public"

Exactly in 2016 Pedro Carvalho debuted in Brazilian fiction, in the soap opera “Escrava Mãe” on Record TV. This was followed by “O Outro Lado do Paraiso” and “A Dona do Pedaço” in 2017 and 2019 respectively on the “giant” TV Globo. However, the Portuguese public never lost sight of him.

“It was funny because the Portuguese audience really watches Brazilian soap operas. It’s very nice because despite the fact that I’m in Brazil, I don’t lose the Portuguese audience. In fact, I have gained more and I even realize that in terms of social networks. For me it is very important because I am Portuguese, I like to work in my country. No matter how much I travel, I always want our people to recognize me,” he began by saying Pedro Carvalhoin a conversation with SELFIE, in the Continente VIP area, on the second day of Rock in Rio Lisboa.

On returning to Portugal via SIC on the soap opera Amor Amor, the actor said: “I haven’t done anything in Portugal for a long time. The pandemic was terrible in every way, but it made me come back. you know, in TV Globo all projects were suspended at that time. It was good, I didn’t work in my country for some time. I worked and played with colleagues whom I love … “.

Finally, Pedro Carvalho assured us that he will return to Brazil “very soon” where he already has confirmed new projects.

Pedro Carvalho, at the rock in Rio Lisbon

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Pedro Proenza chooses ‘fighting violence’ in football as a priority for the 2022/23 season – Observer

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Pedro Proenza chooses 'fighting violence' in football as a priority for the 2022/23 season - Observer

The president of the Portuguese Professional Football League (LPFP) chose “fighting violence” as one of the priorities for the 2022/23 season on Tuesday, hoping that the season will be marked by “positive”.

We have some measures to improve competition, namely in the fight against violence, as well as in the framework of expediency and good playing time. We will try to make this season for the return of football in its entirety and recovery after the last two years marked by Covid-19,” said Pedro Proenza.

The manager foresaw the next season at the end of the Liga I and II calendar draw ceremony, which also included the presentation of prizes for the previous season’s performance, hoping that the Portuguese football stages would be “attractive”. families.”

“For the anti-violence measures that we are going to take, we have meetings scheduled in the coming weeks with the Ministry of the Interior in order to be able to reorganize the methodology for the next season. We want football to be a positive and engaging spectacle for families,” said the LPFP leader.

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Pedro Proenza recalled that the 2022/23 season will be “another season”, marked by a break in the championships, in November and December, due to the World Cup in Qatar, but he believes that this does not affect the competitiveness of the competition.

“The League knew how to adapt by creating a differentiated sporting environment, with the League Cup in that period, to keep the teams competitive. I believe it will be a season full of positivity,” he added.

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The manager emphasized that “the clubs have a very strong union in terms of professional football”, and commented on the start of the championship, dictated by the draw.

“We will start the season with a very strong derby between Sporting CP and Sporting CP and then on the third round we will have another derby. [FC Porto — Sporting] it will make us associate ourselves with the show,” he analyzed.

The President of the LPFP also commented on the export vein of the national clubs highlighted in this pre-season with the transfers made, namely FC Porto and Benfica.

“We have a business model that is largely based on the development of young players, Portuguese and foreign. We have the ability to produce talent, but we must be ready to continue when there are outlets. It is important to keep our clubs competitive both nationally and internationally,” concluded Pedro Proenza.

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3-year-old corrects his mother’s Portuguese and becomes popular on social media – Pais&Filhos

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3-year-old corrects his mother's Portuguese and becomes popular on social media - Pais&Filhos

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  • A three-year-old girl went viral after she corrected her mother’s Portuguese.
  • In videos posted online, the mother shows everyday conversations in which her daughter corrects her.
  • “Glory” began after the mother posted a video in which the girl makes an order in a restaurant.

One girl 3 year old succeeds online after correcting his Portuguese mother videos posted on social media. Little Bianca Cavalcanti has gained a lot of fans online after her 27-year-old mother Andresa Cavalcanti posted tapes showing off her daughter’s knowledge.

@bibiemamiPeople, I will never make a mistake again 😳🤭 know these?!♬ original sound – Andreza and Bianca Cavalcanti

After a video of her ordering at a restaurant went viral and racked up millions of views. child reached an even larger audience when he began correcting his parents’ Portuguese. The mother told UOL she noticed her daughter’s behavior some time ago, but recently decided to record a conversation between them: “I pretended to send an audio and recorded it to see if she would correct me.”

Andresa explained that during the pandemic, when Bianca was still beverages, she noticed her daughter’s speech development and decided to further stimulate the girl with a few games. Thanks to this incentive, Bianca considers these activities her favorite, and Andresa feels satisfaction from this: “It was wonderful. Fulfilled for being able to be so present in the early years of her life.”

3-year-old girl succeeds after correcting her mother’s speech (Photo: Reproduction / TikTok / @bibiemami)

In a video posted on social media, the mother wrote in the caption, “Guys, I will never make a mistake again! Do you know anyone like that?” Even though Bianca already has so much knowledge, Bianca only entered school this year and her mother said that being around children of the same age would be a positive thing for her daughter.

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